How Do I Change My Email Address?
Members can change their email address at any time from their account dashboard. Steps: 1 Navigate to My Account in the main menu. 2 From the dashboard, select Account Details
I Can’t Find My Old Orders
Some of our old store products have been reorganized to give you an improved user experience. This may mean that products that were once a set of downloadable files, have now been restructured into an online course. An example of…
Login Issues with ElderDocx Desktop
After the move to the new website some users experienced issues logging into their ElderDocx desktop application. This is the remedy for that issue: Explanation: The credentials you use to log into the ElderDocx desktop application are the same credentials…
How to Change Your Password
To change your password, follow these steps: Navigate to My Account from the main menu Select the Account details tab Under the Password Change section, enter your password in the New password and Confirm new password sections then hit Save…
