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Log In Issues?

We recently had to change the way cookies are used on the new EC website and this has caused log in issues for some users.

If you are having issues logging into the new EC website, clearing your browser cookies should help.

Follow the below steps for your specific web browser to clear your cookies.
Note that in most cases you will need to close out your browser and restart it for changes to take affect.


Google Chrome
FireFox
Safari (Mac)
Microsoft Edge
Internet Explorer


If, after clearing your browser cookies and closing it down you are still having issues, please reach out to support@eldercounsel.com

 

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