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Document Library Viewing Issues

Our new Document Library uses cutting edge technology to deliver a state of the art storage and file delivery platform utilizing the Box platform. Progress often comes with setbacks, however, as some of our members have experienced issues where they are not able to view the preview of the document, or download it.

It’s been a high priority for us to get to the bottom of this and deliver the best possible experience to all of our members.

So, for those of you who have been having issues viewing documents in our new library using Chrome or Safari – a fix is at hand!

Check out the fix for this issue in this Help Center Article >>

Fix for Document Library Files Not Displaying

Some members have reported issues trying to view embedded documents in the document library that are hosted by Box using…

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